SHOP POLICIES + EXTRA INFO
EXTRA INFO (Cards, stickers, and signs):
- Once your order is submitted the designer will reach out if any information is missing. You will receive a proof of your design within 2-3 DAYS of placing your order.
- Once your design is sent to you, Any changes can be made during this time.
- After the design has been approved by the client, the designer will send you an estimated completion date and estimated ship date for your order. Most designs are completed and shipped within 1 week of placing your order. This time frame is not a guarantee and may change based on your order queue. a tracking number will be sent via email once the order has shipped out.
- If you need your design urgently, please purchase the “Rush order” add-on as well. If not please place your order in a timely manner. I will not rush my work.
EXTRA INFO (Logo and card design only):
- Once your order is submitted the designer will reach out if any information is missing. You will receive a proof of your design within 2-3 DAYS of placing your order.
- Once your design is sent to you, Any changes can be made during this time.
- After the design has been approved by the client, the designer will send your final design files via email in png and jpg format. Most designs are completed and sent within 4 days. This time frame is not a guarantee and may change based on your order queue.
- If you need your design urgently, please purchase the “Rush order” add-on as well. If not please place your order in a timely manner. I will not rush my work
SHOP POLICIES (card, sticker, and signs):
- Orders are to be made on Thedesignerkali.com only, I do not take orders or send design proofs via dm or email.
- Once the proof is sent, any changes can be made to the design. it is the clients responsibility to ensure all information is correct on the design. once production has began, no changes can be made.
- In an extremely rare event that your order is lost in the mail, I do not offer refunds. Once dropped off with the mail carrier, it is out of my hands. The client will have to contact the mail carrier with a lost mail inquiry. I will give my 100% TO ASSIST YOU IN THIS TYPE OF SITUATION.
- When placing your order please make sure the shipping address is input correctly. i do not offer refunds if the client inputs the wrong address. Please let me know during the proofing process if you need an address change.
please read these policies in their entirety. When placing an order you agree to abide by these policies. They are put in place to respect my time and yours.
SHOP POLICIES (logo and card design only):
- Orders are to be made on Thedesignerkali.com only, I do not take orders or send design proofs via dm or email.
- Once the initial proof is sent, any changes can be made. PLease have inspiration/ideas ready, this allows the process to go much smoother.
- Once final files have been sent I will not go back and edit. you will have to repurchase the service. no exceptions.
please read these policies in their entirety. When placing an order you agree to abide by these policies. They are put in place to respect my time and yours.
NO CANCELLATIONS, RETURNS OR EXCHANGES.